EE’s Text Service
Top Secret may well be a slight exaggeration but not many customers are aware of the EE’s Text Service which enables you to send a text keywords to 150 to quickly and easily access your account information and manage your account when you can’t get online. Plus all texts sent to and from 150 are free of charge, whether you’re in the UK or abroad. Below is a list of keywords you can text to manage your pay monthly account.
| Service | Send to 150 |
|---|---|
| Find out your number | NUMBER |
| Check Insurance Cover | COVER |
| Voicemail Divert | VM DIVERT ON to turn it on VM DIVERT OFF to turn it off |
| iPhone Visual Voicemail | IPHONE VISUAL to turn it on IPHONE VISUAL OFF to turn it off |
| Request a new SIM Card | SIM |
| Check iPhone unlock status | UNLOCK |
| Get a list of all text services | HELP |
| Download the My EE App | APP |
| Start free six-month trial for Apple Music | MUSIC |
| Service | Send to 150 |
|---|---|
| Check Allowances | BALANCE |
| Check your device is OK to use abroad | ROAMING |
| Find out roaming rates | RO + country e.g. RO ITALY |
| Check for add-ons to call abroad | CALL + country e.g. CALL ITALY |
| Activate Travel Data Pass | TRAVEL |
| Activate Business Passport | PASSPORT |
| Activate World Passport | WORLD PASSPORT |
| Guide on how to set up a smartwatch | WATCH |
| Guide on how to set up an eSIM | ESIM |
| Service | Send to 150 |
|---|---|
| Find out more about Spend Cap | SPEND CAP |
| Add a Spend Cap | ADD SPEND CAP |
| Change an existing Spend Cap | CHANGE SPEND CAP |
| Pause an existing Spend Cap | PAUSE SPEND CAP |
| Remove an existing Spend Cap | REMOVE SPEND CAP |